CSP Advance Sdn. Bhd. Reviews

Submitted by Phil Teh on Thursday, Nov 28, 2019

Stay away from this Tsunami pump

Overall Rating
Service
Responsiveness
Expertise
Results
Communication

Stay away from this Tsunami pump, an OEM from a mess production from China.
You can find another cheaper brand(s) that look exactly the same as Tsunami pump whether it's submersible or a booster pump.
The point is I have been using this pump for a number of year.
The after-sales service has gone from bad to worst.
was quoted so many things to change and quoted high prices close to a new purchase price. I'd rather buy the new ones which I did so.
So why bother to repair since the a new unit is not far from the repair cost after all. then they would tell each pump check if decide not to repair is RM30. And a total of RM90 just to get back my old pumps 1 of them is working still!
This forced me to have no choice but to leave my 3 pumps behind.
this is the kind of treatment I got after they have slided into such a level akin to a scam!
So beware and stay away.

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